500 mn Privacy Policy — Your Data, Your Control

500 mn (https://500mn.bet) is a trusted online gaming and betting platform in Bangladesh. Protecting your privacy is not merely a legal obligation for us — it is a core part of our values. This Privacy Policy explains how 500 mn collects, uses, and safeguards your information.

By using the 500 mn website or mobile app, you agree to this Privacy Policy. Key terms used in this policy are defined as follows:

• "Personal Information" — any information that can be used to identify you, directly or indirectly.
• "Processing" — Any operation performed on personal information, such as collection, storage, modification, or deletion.
• "Third Party" — Any individual or entity other than 500 mn and the user.
• "Cookie" — Small data files stored on your device while browsing the website.

500 mn only collects data that is necessary to provide its services. No unnecessary information is requested. See the table below for details:

500 mn uses your information for specific purposes only, each with its own legal basis:

• Account Management & Verification: Your information is used to verify your identity and keep your account secure. This is necessary for the performance of our agreement with you.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Your information is needed to resolve issues and provide you with support.
• Promotional Communications: To keep you informed about 500 mn offers and updates — only with your consent.
• Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
• Legal Obligations: Use of necessary data to comply with regulatory requirements.
• Service Improvement: Analysis of usage patterns to enhance your gaming experience.

500 mn never sells or unnecessarily shares your personal information. Data may only be shared in the following limited circumstances:

• Payment Processors: With payment partners such as bKash, Nagad, or banks, solely to process transactions.
• Game Providers: Only the minimum data necessary to deliver specific game services is shared.
• Law Enforcement: In response to a valid order from a court or regulatory authority.
• Technology Service Providers: For infrastructure services such as server hosting and security — governed by strict confidentiality agreements.

500 mn uses cookies and similar technologies on its website to improve service quality. The types of cookies used on 500 mn are:

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

500 mn follows internationally recognised technologies and practices to protect your data. Our security framework includes:

500 mn believes you should have full control over your personal data. All of your rights are outlined below:

500 mn does not retain your data longer than necessary. Separate retention periods apply depending on the type of information:

• Account Information: For the duration your account is active and for up to 5 years after closure, as required by law.
• Transaction Records: Up to 7 years — in compliance with financial regulatory requirements.
• Gaming History: For the duration of account activity and for 2 years after closure.
• Communication Records: Support emails and chat logs for up to 3 years.
• Cookie Data: Between 1 day and 1 year, depending on the cookie type.

Once the retention period has elapsed, your data is securely and permanently deleted or anonymized so that you can no longer be identified.

500 mn's services are strictly for individuals aged 18 and over. We take a firm stance on protecting minors' data:

• Age verification is mandatory at the time of registration.
• We never knowingly collect or store personal information from minors.
• If any minor's data is collected inadvertently, it is deleted immediately and the associated account is closed.

500 mn may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• You will be notified at your registered email address of any significant changes.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• At least 14 days' notice will be given before any major changes take effect.

We recommend reviewing this page periodically to stay up to date.

For any privacy-related questions, requests, or complaints, please contact the 500 mn data protection team:

• Email: support@500mn.bet
• Live Chat: Available 24/7 (chat icon at the bottom right of the website)
• Response Time: Via email within 72 hours; instantly via chat